Top Tips for personal trainers are posted to aid personal trainers throughout South Africa to dose professional and successful practices in an effort to establish the standard of exercise prescription to the benefit about the client and the personal trainer. If you would likeness any specific privy training tips in any particular area you may be struggling with content feel free to respond to this and we will gladly assist!
Let’s start away by saying that generally speaking Direction is not every personal trainer’s strong point! In fact, I think most South African PT’s are pretty bad at managing their bookings, accounts, collecting outstanding income and issuing invoices correctly and on time.
We mutuality understand that unless you manage these tedious affairs correctly you do not have a business and will drip revenue each month; which as we all know in this industry time is money and time not accounted for is an hour you will never see again.
Here are a few tips to help you manage your business et alii reap the benefits of a zealous administration component:
First and foremost, place your admin policies and procedures in journal to your clients; it’s not something you want to push too hard, nevertheless it is important they understand at least the following key elements:
1) Do you bill in arrears or in advance?
2) Do you bill for late cancellations and what is a late cancellation in terms of notice period?
3) Can missed sessions be made up during the month and are sessions transferable?
4) What is the session rate?
5) Is there a discount if I commit to a fixed monthly fee?
6) During are invoices sent out and if do accounts need to be settled by?
We spoke respecting building systems in our last training tip; make sure you endure a sound software system that works for you in terms of doing client bookings, sending invoices and allocating monthly payments. Netgen have recently launched a greatness product, which in fact we assisted them with specific to the PT industry.
Invoice electronically at the same time each month, this helps your clients also discern when the bill is coming and when he/she needs to pay by.Gone are the days of physically handing a customer an invoice, it delays issuing until you see the client ampersand no doubt will get lost! Make unfailing the list is emailed to the correct being who is responsible for paying accounts as this will also cause delays.
Make sure your client’s sessions are booked correctly; there is nothing more pesky than receiving an invoice with incorrect session dates etc. This also causes delays in payments as invoice amendments will need to be made antecedence to your client paying.
Technology these days allows for clients sessions to be confirmed via sms or email the day before which makes negative shows a fixation of the past.At anytime, you need to be able to easily know which of your clients have paid, who owes and the amount outstanding. Always follow-up on predominancy balances, you are a professional et sequens deserve to be paid on time.
Never cancel a booked session at all times be disciplined including committed to your client’s times. No subject how strong the urge is to cancel and hit the beach on a good day – DON’T DO IT!